In Store and Online Return Policy
Unopened Skincare, Make Up, Hair and Body products returned within 14 Days of original purchase are eligible for a full refund in the original method paid or Store Credit (less shipping costs for online orders). Refunds will not be issued on opened and used items.
Opened products, that are barely used, returned within 14 days of original purchase, are eligible for store credit or product exchange in both our brick and mortar and online store, bokettowellness.com.
Pantry and Ingestible items are Final Sale. Facial tools, dry brushes, ceramics, toothbrushes, tongue scrappers, supplements and books are Final Sale.
Please write to us with your Return Request. In your notes include the following: Name, Date of Purchase, and Reasoning for wanting to return the item. We will get back to you with confirmation and request a tracking number for the return. Return Shipping costs for online purchases are the responsibility of the customer.
We Reserve the right to research the original purchase and to limit or decline refunds. All Sales items are non-refundable and can not be exchanged.