With the required COVID protocols for services, we need to tighten-up our cancellation policy, and appreciate your understanding.
When cancelling or changing your service appointment, our policy requires you kindly give us 24 hours notice. We will not be able to offer refunds on late cancellations, last-minute changes or no shows— and all are subject to a charge amounting to the full cost of the scheduled service.
To cancel or change an appointment contact us at (804) 354-6707 or firstname.lastname@example.org. You’ll receive an email from us when your cancellation request has been accepted.
And, yes, emergencies happen. If something unforeseen occurs, wherever we can, our team will work with you to resolve it.